Returns & Exchanges

At liGo, we want you to be completely satisfied with your purchase. If your order isn't quite right, you can return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Return

Log into your account portal or contact our customer support team to request a Return Merchandise Authorization (RMA) number.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all manuals, cables, and accessories are included to qualify for a full refund.

3

Attach Shipping Label

Affix the provided prepaid shipping label to the outside of your package and drop it off at any authorized courier location.

4

Receive Refund

Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing